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This privacy policy covers the data you provide us, or we have collected from you or about you.  It explains why we collect your data and what we do with your data therefore please read this notice carefully.

Our services, website may include links to other independent websites and services not provided by us.  As these sites and services are independent, they are not under our control and as such we have no responsibility for content on these sites or services and have not approved or checked their privacy notices.

This privacy policy may be subject to change and this page will be updated accordingly.

For the purpose of the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679, the data controller is Midland Housing Ltd whose registered address is 123 HIGH STREET B12 0JU .We collect any personal information which you give to us including full names, addresses, contact details, such as email address and telephone number and ID.

We are required by law to collect information relating to your identity to comply with the Immigration act and 2017 Money Laundering Regulations.

If we are letting your property or renting through us we will need to set up an approved tenancy deposit account for you and arrange for rental payments.  As such we will require your bank details.

In order to find a suitable property for you we will ask for information on any access requirements which may consist of special category personal data including details of disabilities or other relevant health information.This will be documented in order to ensure the quality of service.

In order to send relevant marketing material and information about products and services that may be of interest to you we will require details about your area of interest.

We will collect information about visits to our website and usage (which enable our website to remember information about you and your preferences) and use of our site. [Please read our 'Cookie Policy' for further details.] This can include website visit information, including [the full Uniform Resource Locators (URL),] [clicks through from and to our site (including time and date),] [products viewed by you or searched for'] [page response times,] [any download errors,] [length of visits to certain pages,] [page interaction information (such as scrolling, clicks, and mouse-overs),] [methods used to browse away from the page and the phone number used to call our office or customer service number.

Technical information, such as devices you use to connect to our app or website, the device location data unless this function has not been disabled by you on your device, [the Internet protocol (IP) address of your computers connection to the Internet,] [your login information,] [time zone setting,] [browser versions and browser plug-in types and version,] [platform and operating system].